1. Introduction
Tansy.qa (website URL: https://tansy.qa) appreciates your business and trust. We are a Qatar-based company, creating products and services to enhance your online experience. Please read this Privacy Policy carefully and provide consent to both this document and our Terms of Service to use our services.
2. Data Collected
Registration Data
When you register on our website, we store your username, email address, and any additional personal information you provide in your profile. You can view, edit, or delete your personal information at any time (except your username). Website administrators can also access and modify this information as needed for support or maintenance purposes.
Purchase Data
To receive product support or access premium services, we may require purchase codes or proof of purchase. This information is stored along with your account details to verify eligibility for customer services.
Comments
When you leave comments on our website, we collect the data entered in the comment form, as well as your IP address and browser user agent string, to assist with spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email hosted by Contact Form 7. CF7 adheres to the EU/US “Privacy Shield.”
You can view their policy here: CF7 Privacy Policy.
These submissions are used only for customer service and are never shared or used for marketing purposes.
Google Analytics
We use Google Analytics for anonymous usage reporting. No personalized data is stored.
You may opt out of Google Analytics tracking by visiting: Google Analytics Opt-out.
Use of Personal Data
We use your personal data for:
- User verification and identification;
- Providing technical assistance and updates;
- Ensuring secure and legitimate account activity;
- Customizing your experience;
- Maintaining overall site performance and functionality.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This website uses cookies to improve user experience, such as remembering preferences and enabling basic site functions. You may disable cookies in your browser settings.
Necessary Cookies for all visitors:
- cfduid: Used by Cloudflare for security. Cloudflare Privacy Policy
- PHPSESSID: Identifies your unique session.
Additional cookies for logged-in users:
- wp-auth, wordpress_logged_in_{hash}, wordpress_test_cookie, wp-settings-[UID]
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We do not share personal data with third parties except when necessary to provide services you have requested. Examples include:
- WPMAIL: For support management.
- CF7: For contact form management.
Each third party adheres to strict privacy policies and complies with GDPR.
7. . Data Retention
Support tickets, comments, and associated metadata are retained until you request deletion.
Registered user data is stored until your account is deleted. You may request removal at any time.
8. Security Measures
We use SSL/HTTPS across our site to encrypt communications.
In case of a data breach, we will immediately investigate, notify affected users, and reset passwords if necessary.
9. Your Data Rights
General Rights
If you have an account or have left comments, you can request:
- An exported copy of your personal data;
- Deletion of your personal data (except data we must retain for legal or administrative purposes).
GDPR Compliance
Tansy.qa complies with the EU General Data Protection Regulation (GDPR).
Learn more about GDPR here: EU GDPR Information Portal.
10. Third Party Websites
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.
Please review each website’s privacy policy before interacting with it
11. Release of Your Data for Legal Purposes
We may disclose personal data when required by law or in response to lawful requests from public authorities. We may also act in good faith to prevent fraud or protect our users’ safety and rights.
Effective Date: June 2025
Website: https://tansy.qa
Contact Email: info@tansy.qa